Privacy Policy

1. Introduction

Eduvek ("Eduvek", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit eduvek.com, create an account, purchase courses or other products, book tutoring sessions, subscribe to our newsletter, or otherwise use our services.

Eduvek is based in Ontario, Canada, and handles personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

By using Eduvek, you agree to this Privacy Policy.

2. Information We Collect

Information You Provide

We may collect:

• Name
• Email address
• Telephone number
• Billing information
• Account credentials
• Learning preferences
• Messages sent through the platform
• Course submissions
• Reviews and testimonials

Information Collected Automatically

We may collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral sources
• Cookies and analytics data

3. How We Use Information

Eduvek uses information to:

• Create and manage accounts
• Deliver courses, products, and tutoring services
• Process payments
• Communicate regarding purchases and bookings
• Send newsletters and updates (where you have opted in)
• Improve platform performance
• Prevent fraud and abuse
• Comply with legal obligations
• Provide customer support

Compliance, Security, and Marketplace Integrity

We may process public profile details, system communication logs, and basic identity-verification elements to monitor marketplace integrity, prevent platform fraud, and audit compliance with our contractual terms. This processing is conducted to preserve platform security and prevent unauthorized commercial disintermediation, in accordance with applicable Canadian privacy law (including PIPEDA).

4. Instructor Information

Instructor profiles may include:

• Name
• Biography
• Qualifications
• Profile photograph
• Subject expertise
• Languages spoken
• Reviews and ratings

By becoming an Eduvek instructor, you consent to the publication of approved profile information.

5. Payments

Payments are processed through third-party payment processors. Eduvek does not store complete credit card information on its servers.

6. Cookies

Eduvek uses cookies and similar technologies to:

• Keep users logged in
• Remember preferences
• Improve user experience
• Measure website performance

Users may disable cookies through their browser settings, although some features may not function properly as a result.

7. Marketing Communications

Users may receive:

• Purchase confirmations
• Booking notifications
• Service updates
• Newsletters (where you have opted in)

Users may unsubscribe from marketing emails at any time.

8. Testimonials and Reviews

Reviews submitted through Eduvek may be displayed publicly. Video testimonials submitted voluntarily may be used for promotional purposes.

9. Data Security

Eduvek uses commercially reasonable security measures to protect information. However, no online system can guarantee absolute security.

10. Data Retention

We retain information only as long as necessary for:

• Service delivery
• Legal compliance
• Accounting requirements
• Dispute resolution

11. Third-Party Services

Eduvek may use:

• Payment processors
• Analytics providers
• Email service providers
• Video conferencing platforms (for live tutoring or workshops)

These providers maintain their own privacy practices.

12. Children's Privacy

You must be at least eighteen (18) years old to purchase products or services on Eduvek. Eduvek is not directed to children, and we do not knowingly collect personal information from children for the purpose of a direct sale.

Minors may use Eduvek only under the supervision and consent of a parent or legal guardian, who is responsible for any account or activity associated with the minor. If you believe a minor has provided us with personal information without appropriate consent, please contact us so we can address it.

13. Your Rights

Subject to applicable law, users may request:

• Access to their information
• Correction of inaccurate information
• Deletion of information
• Withdrawal of consent where applicable

To exercise these rights, contact us at info@eduvek.com.

14. Changes

Eduvek may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of the revised version.

15. Contact

Questions regarding this Privacy Policy may be directed to:

Eduvek
Email: info@eduvek.com

Eduvek — Learn. Grow. Evolve.